paji's commitment to responsible gaming
When gaming goes beyond entertainment, seeking help is the right decision. paji is always here for you — with accurate information, control tools, and support whenever you need it.
Gaming is for entertainment, not addiction
paji believes that online casino and betting should be purely for entertainment — the same way someone goes to watch a film or eat out. The experience stays enjoyable only when it is controlled and planned. But sometimes gaming habits can change without you noticing. Recognising that moment and taking the right action — that is what responsible gaming is all about.
Under paji's terms and conditions, users must be at least 21 years old to open an account on the platform. Participation by minors is strictly prohibited. Parents and guardians are requested to ensure that their children and teenagers do not use this platform.
If you feel that gaming is affecting your daily life, please read the information below carefully. We are with you — via live chat or email, in Bengali and English, 24 hours a day, seven days a week.
Know your control tools
paji gives you several effective tools so you can set your own gaming limits.
Deposit limits
Set a limit on how much you deposit daily, weekly, or monthly. Once the limit is reached, you will not be able to deposit further. Lowering the limit takes effect immediately; a waiting period applies when increasing it.
Session time limits
Set a time limit on how long you play in one sitting. When the set time is up, the session will end automatically. Long sessions can cause mental fatigue and impulsive decisions — this limit helps prevent that.
Self-break (cooldown)
You can temporarily close your account for a few days or weeks. During this time you will not be able to log in, place bets, or make deposits. Choose the break duration yourself.
Self-exclusion
Close your account for the long term — from a minimum of six months up to permanently. This step is taken in serious cases and cannot be reversed once active. Apply via live chat.
Gaming history review
You can view your complete betting and deposit history. Analyse it yourself — how much you have spent, how much time you have used, and which games you have spent the most time on. Transparency is the first step toward informed decisions.
Talk to the support team
Contact paji's 24/7 live chat or email at any time to set limits or apply for self-exclusion. The team is always ready to assist in Bengali and English — no judgement, just help.
Do you recognise any of these signs in yourself?
Problematic gambling habits develop gradually. If you notice the following signs in yourself or someone close to you, it is important to take them seriously.
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Chasing losses: Placing larger bets to try to win back lost money — this is the most common sign of a problem.
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Spending beyond your plan: You are spending money outside your set budget and finding it difficult to stop.
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Hiding it from family or friends: You feel uncomfortable being honest with people close to you about your gaming.
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Loss of focus at work or study: It is becoming difficult to properly fulfil your professional or academic responsibilities.
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Gambling with borrowed money: After exhausting your own savings, borrowing money from others to continue betting.
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Feeling restless without gaming: Going a few days without gaming leaves you feeling mentally unsettled, irritable, or anxious.
Where can you get help?
If you cannot manage on your own, reach out to someone close to you or seek professional help. Consider the options below.
paji live chat and email
Available 24/7. You can communicate in Bengali and English. Contact us to raise any concerns or request limit adjustments.
Family and trusted friends
Telling someone close to you about the problem is the first and most important step. Family support makes the road to recovery much easier.
Professional counselling
Consult a mental health specialist or behavioural therapist. In Bangladesh, this service is available at government hospitals and private mental health organisations.
Principles of responsible gaming
Set a budget and stick to it. Decide in advance how much you will spend on entertainment each week or month. Make sure the money set aside for gaming does not come from essential expenses such as household costs, medical needs, or education. When your budget runs out, end the session there.
Do not bet on impulse. After a loss, the urge to place bigger bets out of frustration or disappointment is common, but it makes things worse. After a win, chasing further wins and giving back your profit is equally unwise. Follow your plan, not your emotions.
Track your time. Set a time limit before you start playing. Use your smartphone's timer. Playing for long stretches reduces your judgement and increases the chance of poor decisions.
A win is never guaranteed. All game outcomes depend on a Random Number Generator or the actual result of a live sport. Past wins do not mean future wins. No strategy or system can guarantee a win over the long term.
Learn about how gaming works. Our Frequently Asked Questions (FAQ) section has answers to common questions about betting, deposits, withdrawals, and rules. Knowing the facts makes it easier to make informed decisions.
Protecting minors. The minimum age to create an account on paji is 21. Age is verified at registration. Parents can use passwords or parental control software on their personal devices or accounts to prevent children from accessing gambling sites.
Under our privacy policy, we keep user data secure and do not collect data from any minor or ineligible person. Security is our top priority.
Remember: gambling is entertainment, not a source of income. Committing to responsible gaming means keeping yourself and your loved ones well.
Age verification
This platform is for ages 21+ only
Use your account only after confirming your age and identity. If you have any doubts, let us know via live chat.